Frequently Asked Questions
What products does Midwest Collectables sell?
At Midwest Collectables, we specialize in a wide range of Pokémon products, including:
- Pokémon cards (English and Japanese)
- Graded cards
- Packs, booster boxes, and booster bundles
- Collection and special boxes
- Accessories such as card holders and sleeves
Do you offer Japanese Pokémon cards?
Yes, we offer both English and Japanese Pokémon cards. You can explore our collection of Japanese cards here: Japanese Pokémon Cards
Do you offer bulk discounts?
Yes, we offer bulk discounts under certain circumstances. To learn more and inquire about placing a bulk order, please contact us.
Can I sell my Pokémon collection to Midwest Collectables?
Yes! We buy authentic Pokémon collections. If you're interested in selling your collection, please contact us with details about your cards, and we'll guide you through the process.
How fast is shipping?
We pride ourselves on fast shipping. Most items are shipped the same day or the next business day. Pre-order items will ship on their official release day, while back-ordered items typically ship within 2-3 weeks.
Do you offer local pickup?
Yes, we offer local pickup for customers in Franklin, Michigan. To arrange a pickup, please contact us to schedule a convenient time.
Can I return an item?
Due to the collectible nature of our products, we do not accept returns. All sales are final. See our return policy.
When will my pre-order item ship?
Pre-order items will ship on their official release day to ensure that you receive them as soon as possible.
How are back-order items handled?
Back-order items typically ship within 2-3 weeks of placing your order. We will keep you informed of any changes or delays.
Do you ship internationally?
At this time, Midwest Collectables primarily ships within the U.S. If you're interested in international shipping, please contact us for more details.
Is shipping insurance included?
Shipping insurance is automatically selected by default in your cart for added protection. If you prefer not to have your order insured, you can manually deselect the option during checkout. Please note that if you choose to remove shipping insurance, you will be responsible for any issues that may arise during shipment. If you have any questions about shipping insurance, feel free to contact us for more information.
How can I contact Midwest Collectables for more information?
You can reach out to us via our Contact Us page, and we’ll be happy to assist you with any inquiries.
For any further questions, feel free to get in touch. Thank you for choosing Midwest Collectables!